Travel company – Not Done Travelling http://notdonetravelling.com/ Fri, 03 Dec 2021 18:49:33 +0000 en-US hourly 1 https://wordpress.org/?v=5.8 https://notdonetravelling.com/wp-content/uploads/2021/10/default.png Travel company – Not Done Travelling http://notdonetravelling.com/ 32 32 “I had to set up a travel agency to travel.” How an agency makes tourism more inclusive and accessible. https://notdonetravelling.com/i-had-to-set-up-a-travel-agency-to-travel-how-an-agency-makes-tourism-more-inclusive-and-accessible/ Fri, 03 Dec 2021 17:28:43 +0000 https://notdonetravelling.com/i-had-to-set-up-a-travel-agency-to-travel-how-an-agency-makes-tourism-more-inclusive-and-accessible/ On tours organized by Planet Aled, based in India, disabled and non-disabled people travel side by side. When Neha Arora was launched the inclusive tour operator Planet Abled Almost five years ago, she was perhaps the owner of the world’s least traveled travel agency. Other than a few weekends in her native India, she had […]]]>

On tours organized by Planet Aled, based in India, disabled and non-disabled people travel side by side.

When Neha Arora was launched the inclusive tour operator Planet Abled Almost five years ago, she was perhaps the owner of the world’s least traveled travel agency. Other than a few weekends in her native India, she had never ventured far from home.

As a child, Arora, now 37, watched her classmates in Agra go on a family vacation and come home with stories of their escapades. His outings were limited to school picnics or trips to his grandparents in New Delhi. Family getaways have never seemed like a real option. Arora’s father is blind and her mother uses a wheelchair: the logistical challenges of the trip have always seemed insurmountable.

Arora’s parents, Satish Chandra Arora and Achla Arora, on their first international trip to Singapore in 2019 © Courtesy of Planet Able

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From frustration to inspiration

When Arora’s first passport expired, it was still blank. After graduating as an engineer, Arora moved to New Delhi and started working in a telecommunications company. Eventually, she saved up enough money for her family to take a 10-day trip through South India in 2009. The money, she hoped, could overcome the travel obstacles her parents faced. She was wrong.

“You travel 2,000 miles only to realize that the place is not accessible or does not provide you with the kind of experience you would be looking forward to,” said Arora.

After a particularly difficult incident on this trip to South India, when an accessibility dispute escalated into a dangerous situation, her parents abandoned the trip and Arora began to search for solutions. There were travel agencies that catered for people with disabilities, but most of them focused on one disability. Arora could not find anything that would allow her to travel comfortably and safely with both of her parents.

“I started talking to more and more people, and they either weren’t traveling at all or faced similar challenges,” she said. “I had to create a travel agency to travel.

Accessibility as inclusiveness

More a billion people – about 15% of the world’s population – live with some form of disability, according to the World Health Organization, ranging from mobility and cognitive problems to visual or hearing impairment. Besides, more than 2 billion people, including spouses, children and caregivers, are directly affected by disability.

Despite this, accessible tourism, in which everyone can take full advantage of travel facilities and services, regardless of their physical limitations, disability or age, is not the norm. Travel remains difficult for many people with disabilities, whether due to lack of information on accessible services, discrimination or difficulty finding accommodation that meets their needs. A a recent study found that even in countries with the highest level of adaptation – typically countries with the highest per capita income – wheelchair accessibility is only provided in 30% of the hotels analyzed and accommodation such as the braille, tactile posters or audio guides are available in 5% or less of cases.

A group of travelers have gathered on a riverbank.
Planet Able travelers on an accessible rafting trip in India © Courtesy of Planet Able

Although Arora saw this gap early on, it wasn’t until 2016 that she felt ready to quit her job to create Planet Able, with the goal of making travel more accessible for people of all disabilities. . Initially, Planet Aled offered day trips to New Delhi, but has since expanded to offer accessible group tours and personalized trips to over 40 destinations across Europe and Asia. What makes Planet Abled unique is that their experiences are inclusive. “We mix people with various disabilities and people without disabilities to travel together,” said Arora. “So disability is just a human characteristic – it’s not something that decides how you travel or where you travel. “

It can be difficult to envision adaptations for different disabilities, but Arora says Planet Abled’s approach leads to some unexpected surprises. On a trip, a blind man created software to communicate with a deaf woman instead of relying on someone else. On another tour, a non-disabled tourist told Arora that although they had been to this place four times before, they now saw it in a whole new light. It’s not uncommon, says Arora. Taking a longer route due to wheelchair access or focusing on the tactile experience because of a blind traveler in the group, for example, can help travelers focus on details they might need. otherwise miss.

A group photo of a group of tourists posing in front of a South Asian landmark.
A Planet Abled tour group, which mixes disabled and non-disabled people, in Delhi © Courtesy of Planet Abled

Integrate accessibility

Members of Planet Able’s groups also remained friends after the trips. “You realize, ‘Oh, this person is like me and she happens to have a disability,'” said Arora, adding that sometimes non-disabled travelers turn to the company after their trips with questions about how to make their workplace more accessible or how to hire a person with a disability.

Anica zeyen, Senior Lecturer at Royal Holloway, University of London, discovered Planet Able in 2019 while planning a field trip to India. Since it was her first time in the country, she asked the group to go on a day trip.

“I didn’t want to use just any travel agency. I’m blind so the usual way of sightseeing doesn’t really work, ”said Zeyen, who travels frequently for work and play. “I need people to describe things to me, to be allowed to touch things, and to help me navigate unfamiliar places.”

The hand of one person guiding that of another on a topographic map.
A blind traveler is guided through a map of Delhi’s Red Fort © Courtesy of Planet Able

On a 12-hour tour through Delhi with Planet Aled, Zeyen says her guide was well trained in describing what Zeyen couldn’t see without being patronizing, which she says is sadly rare. He let her choose whether she wanted to be guided by sight (guided by the arm) or walk beside him with her cane. She was also able to touch some of the monuments and Planet Aled printed 3D models for some of the objects that she could not touch to give an idea of ​​their proportions and shape.

“At one point near the Old Delhi Spice Bazaar, we climbed that narrow staircase to stand on one of the rooftops to soak up the atmosphere,” Zeyen said. “I love that Planet Able sees me as another traveler who wants to explore the world, but might have to do things a little differently.”

Arora now has several stamps in her passport, the first from 2018 when she traveled to Vienna, Austria to accept a United Nations award for the work of Planet Aled. She has also broadened the reach of Planet Aled, consulting with governments, tourist boards, hotels, NGOs and others, to provide advice on how to make travel more inclusive and accessible.

Two people in wheelchairs smile as they descend the ramp of a monument.
Planet Abled has extended its expertise by working with travelers to also reach hotels, tourist sites, etc. © Courtesy of Planet Abled

Just the beginning

Arora says the industry has changed for the better since Planet Aled started. Back then, she says, when speaking to hotels about accessibility issues, they often bluffed her, saying people with disabilities don’t travel. Now when she talks to hotel chains, they listen. “At least now there’s a reception to the message that it’s the right thing to do.”

A study 2020 found that the disabled travel market is growing. In 2018-19, more than 27 million travelers with disabilities made 81 million trips, spending $ 58.7 billion on trips (up from $ 34.6 billion in 2015). The economic impact is probably even greater, as people with disabilities often travel with others.

Planet Abled is building a platform to make its accessibility information more widely available so people can plan their own trips and don’t need to depend on travel operators, which can be costly. Ultimately, Arora says the goal is for every travel agency and destination to be accessible, which ironically makes Planet Abled’s work irrelevant.

“At the end of the day – it may sound ironic – you don’t need a separate travel agency for people with disabilities,” Arora said. “You want the whole industry to become inclusive and that is the goal of Planet Able: to make the planet capable and inclusive so that everyone can travel. “


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School travel company cancels ski trips to Austria and Italy for 2,000 children due to Covid vaccine rules https://notdonetravelling.com/school-travel-company-cancels-ski-trips-to-austria-and-italy-for-2000-children-due-to-covid-vaccine-rules/ Wed, 24 Nov 2021 12:11:00 +0000 https://notdonetravelling.com/school-travel-company-cancels-ski-trips-to-austria-and-italy-for-2000-children-due-to-covid-vaccine-rules/ A major UK school travel provider has canceled all of its ski vacations for students in Austria and Italy due to Covid restrictions and ongoing vaccination rules for under-18s. PGL said I he was forced to postpone between 40 and 50 trips to February next year – affecting around 2,000 children – as Covid restrictions […]]]>

A major UK school travel provider has canceled all of its ski vacations for students in Austria and Italy due to Covid restrictions and ongoing vaccination rules for under-18s.

PGL said I he was forced to postpone between 40 and 50 trips to February next year – affecting around 2,000 children – as Covid restrictions in countries requiring people to be doubly trapped to access sites made the holidays ‘unsustainable’ .

Austria is currently on hold for 20 days until December 13 and after the end of previously imposed restrictions in the country will go into effect – requiring people to provide proof of double vaccination to enter restaurants and bars.

Identical restrictions are also in place in Italy through the country’s Green Pass program.

Currently in the UK, children aged 12-15 can only be given a single jab, while those aged 16-17 can be given a double jab. This means that many young people between the ages of 12 and 15 booked for PGL travel would not be able to enter places such as cinemas, restaurants and bowling alleys.

Stephen Craven, PGL Group’s commercial director, said he was “heartbroken” to have to cancel trips, but UK vaccine rules mean they could not move forward.

Glen Oldham with his daughter Emily who was scheduled to take a PGL ski trip to Austria. (Photo: provided)

He said: “The decision made by Austria is an incentive for us, but in reality the real problem is the UK’s decision to only vaccinate 12 to 15 year olds. Ski trips are not viable. We wouldn’t be able to take them to bowling, cinemas and restaurants.

Read more

Jet2 cancels all flights and vacations to Austria as it enters Covid lockdown

“It’s very difficult – basically what we do is offer trips that change the lives of a lot of young people and they maybe don’t have those opportunities anymore now. It’s a really tough decision that we have. had to take, but we are working proactively to provide refunds to everyone involved and reorganize trips where possible, but some are doing A-levels now and therefore will not be able to go on a trip next year.

“We proactively made the decision to reach out to those going on the mid-term trip in February before Christmas because we felt it was the right thing to do.

“We’re doing everything we can, but that doesn’t take us away from the fact that the kids won’t be making the trip of their lives. “

Mr Craven said another issue that influenced PGL’s decision was that children would have to provide proof of a negative covid test to ride on ski lifts in Italy every 48 hours.

He also called on the UK to change its vaccination policy to allow children aged 12 to 15 to receive two vaccines or said the EU “must recognize our vaccination status”.

One of the children affected by the PGL ending her trips is Emily Oldham, 17, who was due to celebrate her 18th birthday on the 9-day trip with her classmates from Blue Coat School in Oldham, in Salzburger Sportvelt complex. near Saltzburg in Australia.

Her father Glen, 50, said his daughter was in tears when they received the email on Sunday evening informing her that the trip he had paid for £ 1,099 was canceled.

Mr Oldham, who is warehouse manager, said: ‘You don’t know whether to laugh or cry. We are told things [the pandemic] are better. There were tears last night. I’m so sorry for my daughter – she had been looking forward to it for 12 months and it was taken away from her.

“I just don’t know why they can’t organize a ski trip somewhere, but apparently they’ve explored every trail.”

He added that the school had informed him that PGL would be able to reimburse the money he paid for the trip and that he hoped to take his daughter to the Canary Islands in Spain in February as an alternative to her vacation in Austria.


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Buy this share of a leading travel company for a 47.5% hike in the long run: Edelweiss https://notdonetravelling.com/buy-this-share-of-a-leading-travel-company-for-a-47-5-hike-in-the-long-run-edelweiss/ Tue, 23 Nov 2021 05:30:41 +0000 https://notdonetravelling.com/buy-this-share-of-a-leading-travel-company-for-a-47-5-hike-in-the-long-run-edelweiss/ About Easy Trip Planners: The company is the second largest online travel agency or OTA in the country. Incorporated in 2008, the company began by focusing on the business-to-business and customer (B2B2C) distribution channel and even to promote the offline travel market, travel agents have access to the company’s website to book tickets. aircraft interiors. […]]]>

About Easy Trip Planners:

The company is the second largest online travel agency or OTA in the country. Incorporated in 2008, the company began by focusing on the business-to-business and customer (B2B2C) distribution channel and even to promote the offline travel market, travel agents have access to the company’s website to book tickets. aircraft interiors. In addition, the company has started to supply the B2C and B2E segment, thus having a diverse customer base as well as an extensive distribution network.

No Convenience Fee Strategy-

No Convenience Fee Strategy-

This turned out to be a big tailwind for the company, leading it to become the dominant player in the domestic airline ticketing segment. Easy Trip’s No Convenience Fee USP has been a game-changer for the business and it is the only profitable business among the nation’s major OTAs. “While EASEMYTR has the largest agent network in the Indian OTA industry, it also ranks second in terms of airfare volume and third in terms of gross booking revenue (GBR ) and number of registered customers, ”the report says.

Key points to remember

Key points to remember

– In fiscal year 18-20, the online travel agency recorded the strongest growth in air ticket reservation volume as well as gross air ticket reservation revenue among the major OTAs in the country.

– In the B2C distribution network, the company recorded a repeat transaction rate of 85.95%.

– The company during the review period generated a strong net

CA / EBITDA / TAC 19% / 87% / 91% CAGR.

– The company is focusing both on the inorganic path and on acquisitions ((Traviate & Spree Hospitality) to enter new segments.

Outlook and assessment:

Outlook and assessment:

Without external funding since its launch, Easy Trip has built its business the traditional way – pay-as-you-go, generating revenue and diligently managing costs. 41x / 1.1x Benefits FY23E and EV / GBR FY23E. For fast growing companies whose earnings trajectory has not stabilized, we consider a valuation based on DCF. Thus, we evaluated EASEMYTR on the DCF calculations and initiated a hedge on it with a “BUY” rating and target price of INR 733, ”adds the brokerage.

Disclaimer:

Disclaimer:

The stocks were selected in the Edelweiss brokerage report. Investing in stocks presents a risk of financial loss. Investors should therefore exercise caution. Greynium Information Technologies, the author and the brokerage are not responsible for any losses caused as a result of decisions based on the article.


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Company manager who broke ankle at ski resort expected travel agency to “keep” him https://notdonetravelling.com/company-manager-who-broke-ankle-at-ski-resort-expected-travel-agency-to-keep-him/ Thu, 11 Nov 2021 17:52:00 +0000 https://notdonetravelling.com/company-manager-who-broke-ankle-at-ski-resort-expected-travel-agency-to-keep-him/ A business manager who slipped and broke his ankle at the start of a ski holiday in France agreed in the High Court to have the ski company keep him during the trip. Darren Clarke told the High Court that he travels the world and has visited many places and the vacation company “drops me […]]]>

A business manager who slipped and broke his ankle at the start of a ski holiday in France agreed in the High Court to have the ski company keep him during the trip.

Darren Clarke told the High Court that he travels the world and has visited many places and the vacation company “drops me off at my doorstep.”

Mr Clarke, 43, sued an Irish ski operator after claiming he fell and dislocated his right ankle as he had to walk at night with his luggage through the streets covered in snow and ice from his ski resort in Chamonix, France, to collect the key to his accommodation.

He has previously told the High Court he was pulling a rolling suitcase and had two bags, one with his ski boots on when the accident happened around 10 p.m. one night in January 2016.

Travel agency lawyer Elaine Morgan SC told Clarke the ski company was to keep him during the trip which cost him € 1,500 for a week.

He said yes and said it was important that you bring someone somewhere to tell him where to go.

“We were left behind and had no card. It was dark, cold and humid, ”he said.

He added: “I was panicking we would be homeless in the dark and at -18C. It was very disturbing. He said if a person came to Dublin from another country, he would give them a card and he wouldn’t “throw it at Heuston station” and tell them to go alone.

Mr Clarke, of Friarsland Avenue, Goatstown, Dublin, sued Tony Collins Agency Limited, which is headquartered at Jervis House, Jervis Street, Dublin 1 and operates as Directski.com.

Mr. Clarke had a reservation dated January 20, 2016, for a package holiday with flights to Geneva, Switzerland, and transfers to his accommodation in the Chamonix Valley, France, as well as lift passes and the equipment rental.

Unable to access accommodation

He claimed that by the time he got the bus transfer to Chamonix he and his cousin were dropped off at a certain location and told them their accommodation was “right over there”. He claimed that they could not access the accommodation and had to go to another address with their luggage to obtain the reception and a key. It is alleged that during the march, suddenly and without warning, Mr. Clarke slipped and fell on the ice.

It is alleged that Mr. Clarke was not transferred directly to his accommodation and that the men were dropped off in the wrong location.

It was further alleged that Mr. Clarke had been permitted to walk at a time and place where it was reckless, unsafe or unsafe to do so given his absolute lack of knowledge of the location or directions for his accommodation. .

Mr Clarke had to wear a cast on his legs and was on crutches after the accident and he alleged that he was significantly limited in his meetings and relationships with his clients and that his business suffered a noticeable reduction in its figure business and a consequent loss of profits for the year.

The claims are dismissed and the travel agent argued that Mr. Clarke was the author of his own misfortune and was wearing inappropriate footwear.

On the second day of the case, the tour operator’s lawyer also told Mr Clarke, who claimed more than € 100,000 in losses as a result of the accident, that the accident had caused no damage to his company. Mr. Clarke replied, “I disagree with you.”

Mr Clarke, who called his injury “catastrophic” and “horrible”, said he wore brown lace-up shoes with a rubber sole. When asked if his shoes had anything to do with the fall, he said no.


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How I sold my travel agency when no one wanted to buy it https://notdonetravelling.com/how-i-sold-my-travel-agency-when-no-one-wanted-to-buy-it/ Tue, 09 Nov 2021 17:05:00 +0000 https://notdonetravelling.com/how-i-sold-my-travel-agency-when-no-one-wanted-to-buy-it/ Wen-Wen Lam, now a partner at Gradiant Ventures, sold his travel agency during the COVID-19 pandemic. The industry completely disappeared, and she began by making a list of everyone who would ever consider buying. She describes her whole process and says it took about 6 months from start to finish. I sold my travel agency, […]]]>
  • Wen-Wen Lam, now a partner at Gradiant Ventures, sold his travel agency during the COVID-19 pandemic.
  • The industry completely disappeared, and she began by making a list of everyone who would ever consider buying.
  • She describes her whole process and says it took about 6 months from start to finish.

I sold my travel agency, NexTravel, at the height of the pandemic in 2020. It was the hardest thing I have ever done in my life.

We’ve seen a huge drop in revenue: in 2019 we had 100 million annualized trips, then in 2020 we saw a 90% drop to around 10 million.

This is the DIY guide on how to sell a business when you’re strapped for cash, your industry is gone overnight, and no one wants to buy you. I thought I would outline the process and add some tips so other founders can avoid making the same mistakes.

Note, the book Magic Box Paradigm: A Framework for Startup Acquisitions by Ezra Roizen explores some of these topics. I have broken my own process down into steps and the tactics I describe can be used in any type of sale.

The establishment

  1. Make a list of everyone who might want to consider buying your business. For us, we have listed all the travel agencies, any type of business that we have partnered with – ERP, Expense, ATS, etc. When we were done, we had a list of over 70 companies, from large travel companies to very long-standing companies like Zoom.
  2. Prioritize who you would have the best chance of success with. Start with the people with whom you have already formed a relationship. In our case, we made a spreadsheet with the following criteria:

    P1– Likely to buy with an existing relationship
    P2– Fairly likely to buy, existing relationship
    P3– Could happen, no contact
    P4– Long shot

    We sent personalized emails to players we knew, and we used it model for the cold approach. Make sure that for each scenario you have an idea of ​​how you are positioning the sale. The question you need to answer is why your business, and why now?

  3. Exploration of opportunities. In addition to the awareness for the acquisition, I also scheduled meetings with people I knew just to brainstorm ideas on what to do or opportunities during this really difficult time. Almost everyone I reached out to agreed to meet them, and one of those companies ended up buying us.

    I also timed this over a two month period. This is very important to do as it creates time pressure for responses – you have to create a limited time frame to complete a transaction. The best way to think about it is, can you run the business sensibly beyond this period? Set your parameters to what is reasonable for you – the answer is often not black or white here. If the answer is no, then the opportunity cost of continuing beyond the time zone is likely to be extremely high.

  4. Investor management. I spent a fair amount of time managing the expectations of my main investors. I kept them updated every step of the way and we had bi-weekly, and sometimes even weekly, board meetings in the weeks leading up to and during the acquisition process. During these meetings, I communicated the following in ALL meetings:

    a) KPI / state of the company
    b) state of the industry
    c) all big updates (ACT / condition sheets on the table, buyers we were talking to)
    d) scenarios and potential outcomes

    The key outcome you want here is for your investors to support your decision so that you can come to a mutually acceptable conclusion. I also had slides for each meeting detailing all of the major decision points.

LAW and termsheets

“If you only have one buyer, you don’t have a deal.” -Bill Phelps, CEO of Wetzel’s Pretzels, Blaze Pizza and Dave’s Hot Chicken.

The tricky thing about this is that most people in this situation have a little time pressure and very little time to figure out what to do. Here’s a breakdown of how to run the process, assuming you don’t have a standing schedule (which we didn’t have back then).

  1. Obtain a letter of intent. This creates urgency for all other buyers, even if the LOI is not on terms that you (or your investors) are happy with. I am a big fan of Xenon who sent us our first letter of intent. While the terms aren’t what venture capitalists are looking for (the existing team keeps the product, investors don’t get any feedback), their process was as painless as it gets for an extremely difficult situation. They were professional, to the point, and did exactly what they said they were going to do within a set time frame. By the time of the sale it was clear that it was time to leave the business – if we had tried to keep it going, we would have done ourselves and our customers a disservice. In the previous 12 months, I had made 3 rounds of layoffs, watched the industry evaporate and had a hard time retaining the team.
  2. Define the purchase period and shop the LOI. I went back to everyone I had spoken to in the past and also met new players. It also prompted players who were already in the process to be decisive and put them on a timeline. At this point, we also sent out cold emails saying, “We have a letter of intent from someone in your space. We have contacted all viable buyers. In total, we contacted more than 70 companies. Document it all.
  3. Decide on a path and don’t look back. In our case, it was about taking the offer that suits the company as a whole. My investors lobbied for Travelperk as a buyer, while Xenon would have been the best fit for me due to the quick release / ads, and we had a few acquisition opportunities that would have been the best for the team. In the end, we decided to do the best thing for everyone involved.
  4. Make sure the condition sheet has all of the conditions you need to have before signing. One of the biggest mistakes we made was rushing to sign the condition sheet. (I was ending the shopping period on the LOI, and so in our case it was necessary, but I wouldn’t do it again. If I could go back in time, I would have signed the other LOI as it mitigated the risk of non-agreement being done at all.)

    Two things to watch out for in advance would be the amount of due diligence and the exclusivity period. In addition, it is generally in the seller’s best interest to have a short shopping period, so that the buyer has the urgency to do their due diligence and close the deal. I would recommend a maximum of 30-60 no-shop days (and eliminate no-store in its entirety if possible).

  5. Hire a good lawyer. Negotiate the terms beforehand. We engaged Litwin Law and requested a lump sum due to the nature of the transaction. They were absolutely brilliant.

To note: It’s normal for buyers and sellers to have a lack of alignment. What will make the deal successful is whether there is enough alignment between the two parties to make the deal.

Diligence

  1. Preparation of the Data Room. You should start this well in advance, as it takes a long time. All buyers will need a basic (and often more comprehensive) item checklist. Here is a short list of things you will need to provide since starting the business:
    – All documents relating to the company (Creation, Cap-table)
    – Finances
    – Customer contracts
    – Company data
    – Employment contracts PIIA contracts dating back to the creation of the company
    – A bunch of other things that you completely forgot to exist
  2. Agree in advance on the amount of due diligence that will occur. For small business, you can and should negotiate this: you can limit due diligence, especially if you are on a schedule and have multiple offers.

Closing

Get a full understanding of the process and what is needed. As this was the first substantial acquisition from both sides, I think we both weren’t sure what to expect.

I would have liked to spend time explaining step by step with the lawyers what had to happen in our specific case. There were a lot of things I didn’t know about, like the difference between the mechanics of an asset sale versus a reverse merger versus an acquisition.

On the Friday before the close both sides thought we had done everything when we were actually missing a pretty critical piece to close (which would not have been necessary in other scenarios).

The people part

This probably applies to more than just acquisitions, but these guidelines are important.

  1. Work with people you love and trust to guide you through the process. Ask for help. I contacted my investors to ask if they knew anyone. I also leaned on friends who were going through the same thing at the same time and asked for their advice.
  2. Try to prepare all stakeholders as much as possible for the closing. We had a ton of angel investors that I didn’t do a great job of preparing, mainly because I wasn’t sure the deal was going to close for a few days. If I could go back in time, I would have communicated with them more frequently and more effectively throughout the life of the business and the acquisition process.
  3. Hope for the best, but expect the worst. People behave in all kinds of strange ways in these kinds of circumstances. Try to communicate the result as much as possible to everyone involved. As such, protect the business and yourself as much as possible, document the entire process, and take out D&O insurance.

The process from start to finish took us about 6 months, not counting the relationships and partnerships we had spent the past few years building. It is a long and intense process and it is normal to have a lot of feelings, both bad and good, when selling.

In the end, I was exhausted and slept for several days after working around the block for several weeks. I was especially happy that it was over. I especially want to thank Pete Van Dorn, Dino Zaharopolous, Chris Yeah, Ethan Bernstein, Frost Li, and Diego Saez Gil for their support during the process.

It has been an incredibly difficult time for me so I hope I can pay it forward and be a resource for others. Finally, I have found that psychologically the best way to approach selling your business is to think of it as something you just have to do. As a founder, selling a business is naturally an emotional moment. You are letting go of something that has been a big part of your time, life, and identity for a while, and it’s healthy to recognize the loss.

Wen-Wen is a partner at Gradient Ventures. She was previously CEO and co-founder of NexTravel, a corporate travel solution that served clients like Lyft, Twilio, and Stripe.


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On the Beach travel agency looking for a new PR firm https://notdonetravelling.com/on-the-beach-travel-agency-looking-for-a-new-pr-firm/ https://notdonetravelling.com/on-the-beach-travel-agency-looking-for-a-new-pr-firm/#respond Mon, 01 Nov 2021 07:11:04 +0000 https://notdonetravelling.com/on-the-beach-travel-agency-looking-for-a-new-pr-firm/ The On the Beach brief is believed to be for consumer public relations. The tour operator also parted ways with its creative boutique, Uncommon, in August. The agency that holds the consumer public relations account, Weber Shandwick, declined to comment. On the beach appointed Zoe Harris, GoCompare Group Marketing Director, as Group Marketing Director in […]]]>

The On the Beach brief is believed to be for consumer public relations. The tour operator also parted ways with its creative boutique, Uncommon, in August.

The agency that holds the consumer public relations account, Weber Shandwick, declined to comment.

On the beach appointed Zoe Harris, GoCompare Group Marketing Director, as Group Marketing Director in November 2020, only to refuse to sell a summer vacation this year due to the uncertainty caused by COVID-19.

In May, Marketing Director Steve Seddon made a drastic shift in On the Beach’s marketing strategy, telling consumers not to spend money with the group booking vacations for July and August. He took the move as a gesture to restore consumer confidence in the travel industry.

As travel restrictions began to ease, Seddon said: “After deciding to halt sales to boost consumer confidence, everyone at On the Beach is excited for the next chapter. Watch this place… “

Harris described the move as “a fascinating opportunity to implement a pragmatic goal” – some of that action taking shape in the form of a memorable travel brand TV commercial starring Iggy Pop. For ‘Someday’, the rock star reassured travelers that beach vacations will always be there for them once the pandemic has receded.

The spot, placed on an orchestral interlude of Sunday from Iggy Pop’s Post Pop Depression album, was produced by Uncommon Executive Creative Director Sam Walker via Pulse Films. According to data from YouGov BrandIndex, it had the biggest increase in advertising awareness of any brand in the UK.

After launching on ITV’s Britain’s Got Talent on Christmas Day, it aired on TV, online and on social media until the end of February. It was also featured as part of a media partnership with Amazon Prime. The7stars took care of the media planning and buying.


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Supreme Court says no to online tax lawsuit against travel companies – Deltaplex News https://notdonetravelling.com/supreme-court-says-no-to-online-tax-lawsuit-against-travel-companies-deltaplex-news/ https://notdonetravelling.com/supreme-court-says-no-to-online-tax-lawsuit-against-travel-companies-deltaplex-news/#respond Thu, 28 Oct 2021 19:08:11 +0000 https://notdonetravelling.com/supreme-court-says-no-to-online-tax-lawsuit-against-travel-companies-deltaplex-news/ By Ray King The Arkansas Supreme Court on Thursday dismissed for the third time an appeal filed by a group of online travel agencies accused of failing to pay all taxes owed on hotel rooms booked by the companies. Writing for the court, Associate Judge Robin Wynne dismissed the appeal, paving the way for a […]]]>

By Ray King

The Arkansas Supreme Court on Thursday dismissed for the third time an appeal filed by a group of online travel agencies accused of failing to pay all taxes owed on hotel rooms booked by the companies.

Writing for the court, Associate Judge Robin Wynne dismissed the appeal, paving the way for a trial on the merits of the claims before Circuit Judge Rob Wyatt Jr.

The lawsuit began in 2009 when the Pine Bluff Advertising and Promotion Commission (A&P) and Jefferson County filed a lawsuit against the group, which was dubbed “hotels.com: and included Expedia, Inc., Priceline.” com, Orbitz, LLC, Travelocity.com and others. The town of North Little Rock was allowed to join the trial later. He alleged that booking agencies get hotel rooms at a reduced rate and then sell them to customers at a higher rate, but only pay taxes at the lower rate.

The Town of Pine Bluff imposes a tax on rented hotel rooms and this money is used by the A&P Commission to promote the town.

Judge Wyatt granted a class action certification of the lawsuit which was approved by the Supreme Court.

The companies then filed for summary judgment, as did the A&P Commission, Jefferson County and North Little Rock. Wyatt denied the companies’ request and approved the A&P Commission’s request, ruling that the total gross revenue the companies received from customers, including service charges, are subject to applicable taxes. Wyatt also gave A&P and others involved 30 days to request additional relief related to unpaid taxes owed, additional relief or otherwise, including, but not limited to, amending the original complaint.

This decision was appealed and again dismissed by the Supreme Court.

The state of Arkansas was allowed to join the lawsuit, but 159 other taxing places also filed motions to be included, but Wyatt denied the motions as “impractical.”

A third appeal was filed in November 2020 and was the subject of the High Court ruling on Thursday.


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This solo travel company is back with 17 new trips – from the wildebeest migration in Tanzania to a Northern Lights tour in Iceland https://notdonetravelling.com/this-solo-travel-company-is-back-with-17-new-trips-from-the-wildebeest-migration-in-tanzania-to-a-northern-lights-tour-in-iceland/ https://notdonetravelling.com/this-solo-travel-company-is-back-with-17-new-trips-from-the-wildebeest-migration-in-tanzania-to-a-northern-lights-tour-in-iceland/#respond Thu, 28 Oct 2021 17:44:10 +0000 https://notdonetravelling.com/this-solo-travel-company-is-back-with-17-new-trips-from-the-wildebeest-migration-in-tanzania-to-a-northern-lights-tour-in-iceland/ Wildebeest migration in Seronera, Tanzania Lennart Van Den Berg / EyeEm / Getty Images After close his business last November, Flash Pack is back with its trips specially designed for solo travelers in their 30s and 40s – and the 17 newly organized itineraries promise more meaningful and inspired experiences than ever. “We’ve spent the […]]]>

Wildebeest migration in Seronera, Tanzania

Lennart Van Den Berg / EyeEm / Getty Images

After close his business last November, Flash Pack is back with its trips specially designed for solo travelers in their 30s and 40s – and the 17 newly organized itineraries promise more meaningful and inspired experiences than ever.

“We’ve spent the past 12 months obsessing over the details, delving into customer feedback, data and insights from our guides, and tweaking every trip from scratch,” said the co-founder Lee Thompson. Travel + Leisure. “For our relaunch, we’ve refined our portfolio from 74 trips to 17 to allow us to focus on those details and make sure every traveler experiences something really special – and a little unexpected.”

The relaunched company new trips understand short vacation five days or less in Finland, Iceland and Mexico City, as well as long-haul trips eight to 12 days in Argentina, Bali, Colombia, Costa Rica, Croatia, Japan, Jordan, Morocco, Peru, South Africa, Sri Lanka, Tanzania, Turkey and Vietnam.

“Our itineraries focus on offering experiences that would either be very difficult to achieve on your own, such as hiking secret backdoor in Petra in Jordan or lunch with a sumo wrestler in japan – or it would be too expensive – like staying on a private arctic island in Finland where to sleep in Land Rovers converted to the Serengeti in Tanzania and wake up to the greatest spectacle on Earth, ”he added. “The best thing about group travel is that not only do travelers get to meet a group of like-minded people, but it opens up so many opportunities that would be almost impossible to do on their own.”

Other highlights include the Escape to Argentina with a candlelit dinner in a prehistoric cave in Patagonia and making your own wine in Mendoza, and the Iceland tour led by a Northern Lights photographer, which includes an ice water immersion with a cold water therapy guru.

Thompson and his co-founder Radha Vyas got the idea on their first date in 2012. Two years later, the couple – who are now married – launched Flash Pack and began connecting travelers who had passed the low-budget group tours aimed at ages 20 and over. , but were also not quite ready for the often slower vacation which were usually packed with travelers over 50. Instead, these trips focus on must-see destinations with itineraries that blend both adventurous spirit and luxurious touches. But deep down, the company really aims to foster friendships between travelers.

“We believe that adventure and travel are two powerful ingredients that help facilitate the creation of lasting friendships, and each of our trips has been specially designed to build just that,” said Thompson. “For example in South Africa, travelers abseil Table Mountain on day one, bringing people out of their comfort zones in a shared experience [that] opens them to those connections. “

The downtime of the pandemic has placed this mission at the forefront of these new routes. “While it’s clear that travel is going to bounce back in huge ways, we need meaningful connections more than ever,” he told T + L, adding that 80% of former Flash Pack travelers stay on. contact with their travel companions. Before the break, the company made 50,000 friendships in just 2019.

“The pandemic has led to isolation and a feeling of loneliness,” Thompson said. “So our mission is to create a million meaningful friendships around the world.”



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This solo travel company is back with 17 new trips – from the wildebeest migration in Tanzania to a Northern Lights tour in Iceland https://notdonetravelling.com/this-solo-travel-company-is-back-with-17-new-trips-from-the-wildebeest-migration-in-tanzania-to-a-northern-lights-tour-in-iceland-2/ https://notdonetravelling.com/this-solo-travel-company-is-back-with-17-new-trips-from-the-wildebeest-migration-in-tanzania-to-a-northern-lights-tour-in-iceland-2/#respond Thu, 28 Oct 2021 17:44:10 +0000 https://notdonetravelling.com/this-solo-travel-company-is-back-with-17-new-trips-from-the-wildebeest-migration-in-tanzania-to-a-northern-lights-tour-in-iceland-2/ After close his business last November, Flash Pack is back with its trips specially designed for solo travelers in their 30s and 40s – and the 17 newly organized itineraries promise more meaningful and inspired experiences than ever. “We’ve spent the past 12 months obsessing over the details, delving into customer feedback, data and insights […]]]>

After close his business last November, Flash Pack is back with its trips specially designed for solo travelers in their 30s and 40s – and the 17 newly organized itineraries promise more meaningful and inspired experiences than ever.

“We’ve spent the past 12 months obsessing over the details, delving into customer feedback, data and insights from our guides, and tweaking every trip from scratch,” said the co-founder Lee Thompson. Travel + Leisure. “For our relaunch, we’ve refined our portfolio from 74 trips to 17 to allow us to focus on those details and make sure every traveler experiences something really special – and a little unexpected.”

The relaunched company new trips understand short vacation five days or less in Finland, Iceland and Mexico City, as well as long-haul trips eight to 12 days in Argentina, Bali, Colombia, Costa Rica, Croatia, Japan, Jordan, Morocco, Peru, South Africa, Sri Lanka, Tanzania, Turkey and Vietnam.

“Our itineraries focus on offering experiences that would either be very difficult to achieve on your own, such as hiking secret backdoor in Petra in Jordan or lunch with a sumo wrestler in japan – or it would be too expensive – like staying on a private arctic island in Finland where to sleep in Land Rovers converted to the Serengeti in Tanzania and wake up to the greatest spectacle on Earth, ”he added. “The best thing about group travel is that not only do travelers get to meet a group of like-minded people, but it opens up so many opportunities that would be almost impossible to do on their own.”

Other highlights include the Escape to Argentina with a candlelight dinner in a prehistoric cave in Patagonia and making your own wine in Mendoza, and the Iceland tour led by a Northern Lights photographer, which includes an ice water immersion with a cold water therapy guru.

Thompson and his co-founder Radha Vyas got the idea on their first date in 2012. Two years later, the couple – who are now married – launched Flash Pack and began connecting travelers who had passed the low-budget group tours aimed at ages 20 and up. , but were also not quite ready for the often slower vacation which were usually packed with travelers over 50. Instead, these trips focus on must-see destinations with itineraries that blend both adventurous spirit and luxurious touches. But deep down, the company really aims to foster friendships between travelers.

“We believe that adventure and travel are two powerful ingredients that help facilitate the creation of lasting friendships, and each of our trips has been specially designed to build just that,” said Thompson. “For example in South Africa, travelers abseil Table Mountain on day one, bringing people out of their comfort zones in a shared experience [that] opens them to those connections. “

The downtime of the pandemic has placed this mission at the forefront of these new routes. “While it’s clear that travel is going to bounce back in huge ways, we need meaningful connections more than ever,” he told T + L, adding that 80% of former Flash Pack travelers are staying in touch. with their travel companions. Before the break, the company made 50,000 friendships in just 2019.

“The pandemic has led to isolation and a feeling of loneliness,” Thompson said. “So our mission is to create a million meaningful friendships around the world.”



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https://notdonetravelling.com/this-solo-travel-company-is-back-with-17-new-trips-from-the-wildebeest-migration-in-tanzania-to-a-northern-lights-tour-in-iceland-2/feed/ 0
New Travel Firm Aims To Disrupt Industry With Unique Platform And Proprietary Technology https://notdonetravelling.com/new-travel-firm-aims-to-disrupt-industry-with-unique-platform-and-proprietary-technology/ Wed, 27 Oct 2021 07:00:00 +0000 https://notdonetravelling.com/new-travel-firm-aims-to-disrupt-industry-with-unique-platform-and-proprietary-technology/ ORANGE COUNTY, California, October 27, 2021 / PRNewswire / – With Busy Vacation Travel on the Horizon, Industry Leaders Nick reid and Todd Copley recently launched nomad.me, a new travel subscription service set to disrupt the industry with revolutionary aggregation technology and a commission-free markup model. Aimed at discerning business and leisure travelers looking to […]]]>

ORANGE COUNTY, California, October 27, 2021 / PRNewswire / – With Busy Vacation Travel on the Horizon, Industry Leaders Nick reid and Todd Copley recently launched nomad.me, a new travel subscription service set to disrupt the industry with revolutionary aggregation technology and a commission-free markup model.

Aimed at discerning business and leisure travelers looking to maximize value, the new platform allows members to pay $ 295 every year to access the company’s proprietary technology to book the lowest possible rates – with savings of up to 60% – at over two million hotels, flights, car rentals, cruises and more .

According to Reid – who has worked across all facets of the travel industry, including for industry leaders like Thai Airways International – this community membership model allows members to access exclusively the booking engine of exclusive aggregation of the company.

“We are focused on revolutionizing the travel industry with an easier and improved shopping experience, offering the best possible price as there are no markups or commissions,” he said. .

Copley, a longtime travel industry executive with expertise in the global tour operator industry, travel product development and international hospitality contracts, says nomad.me is part of a growing trend – adopt an accelerated membership model through online reading during the COVID-19 pandemic.

“With the launch of nomad.me, we are responding to growing demand with cutting edge technology,” he said. “The subscription economy was on the rise before the pandemic, but has intensified its reach in almost every industry as the outbreak persisted. This trend is expected to continue.”

About nomad.me

Offering compelling travel benefits and deals, nomad.me is a community travel subscription company that provides members of its closed user group with access to an exclusive aggregation booking engine. For more information visit https://nomad.me/.

Media contact: Marguarite Clark Public Relations, Marguerite Clark (949) 295-2801 [email protected]

SOURCE nomad.me


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