College Sports Travel Agency Competitor Chart – Sportico.com
On Saturday, the curtain for the upcoming FBS college football season will rise with a Big Ten clash between Nebraska and Northwestern at Aviva Stadium in Dublin.
The event, dubbed the Ireland Classic, is set to take place after the previous two attempts to hold the series across the pond were blocked by COVID-19. In 2020, the Classic between Notre Dame and Navy was canceled, while last year’s scheduled contest between Illinois and Nebraska was preemptively moved to Champaign, Illinois.
While the burden of those disruptions fell heavily on the teams and host nation, perhaps the greatest loss was suffered by Classic co-owner Anthony Travel, the Dallas-based college sports travel agency acquired in 2016 by On Location Experiences and subsequently swallowed. in entertainment company Endeavor three months before the pandemic.
John Anthony, the company’s eponymous founder and longtime CEO, describes the canceled 2020 Classic as the “biggest event anyone has ever seen”. Among its planned pageantry, the game was supposed to host ESPN College GameDay’s first production on foreign soil.
Instead of a multi-million dollar windfall, the occasion began what has become one of the largest cashback operations in Anthony Travel’s 33-year history, with at least 10,000 people having made game-related purchases through the company.
All of this has only raised the stakes for an event that is central to Anthony Travel’s growth ambitions: to convert college sports enthusiasts into generalist travellers.
Of the more than 30,000 fans expected to be in attendance on Saturday, Anthony Travel estimates that up to 16,000 of them will have used the company’s services in one way or another as part of their trip. . This involvement could range from simply booking plane tickets to purchasing an all-inclusive eight-day three-city Irish tour package.
“It’s just the next and biggest evolution of this whole life cycle, if you will, because it’s a global world, and universities are touting their global presence,” said Anthony, who has spent great part of last month in Dublin, taking part in logistics meetings. in anticipation of this weekend’s festivities.
This year’s Classic heralds an expected return to a degree of normality for college sports travel, which has faced constant disruption for the past two and a half years. For the two companies that have come to dominate the college sports travel industry — Anthony Travel and Short’s Travel Management, a family-run Iowa-based business — this upcoming college year will showcase their divergent approaches to service and profit. from space.
Anthony Travel gained a foothold in the early 1990s by taking on the college sports travel needs of the University of Notre Dame, John Anthony’s alma mater. The company currently contracts with nearly 90 Division I athletic departments, providing nearly all of them with on-site account managers, for an annual fee typically around $75,000 per staff member per year. It’s one of the things that makes Anthony Travel a more expensive option for athletic departments, though the company insists that’s more than made up for in its volume discounts and nimbleness.
Indeed, where COVID once seemed like an existential threat to travel agencies, Anthony says the pandemic has finally solidified his business: Over the past 12 months, 47 athletic departments have renewed their contracts and 10 new departments have signed new contracts. agreements.
“Our value is highest when someone is in need,” Anthony said.
The Ireland Classic builds on Anthony Travel’s longstanding effort – pun intended – to continue travel for college sports fans, as well as handling the practicalities of moving teams between competitions.
To that end, many of Anthony Travel’s agreements with athletic departments have included specific terms granting the company the right to serve as an exclusive travel agency for school fans. Anthony Travel also separately engages in specific fan travel arrangements with former university students and recall organizations, as well as with main campuses or entire university systems to meet faculty and staff travel needs.
Although he continued to expand his academic pursuits, there were some hiccups. Earlier this spring, University of Pittsburgh faculty protested the school’s pandemic-era policy requiring all college travelers to book through Anthony Travel or Concur, the travel expense management tool. line. In April, after several faculty officials complained to the school administration about their experiences with Anthony Travel, the school rescinded the policy to allow alternative booking options in case university travelers could find a better price.
“From Anthony Travel’s perspective, service levels have returned to what they considered high,” a company spokesperson said. Sportico.
While Anthony Travel has consistently tried to expand beyond the sports department, its main competitor has kept its ambitions in check.
Short’s Travel Management, founded in 1946, made its foray into college sports in 2003, when it won the NCAA travel management contract for all of the association’s end-of-season championships. Two years later, the company began approaching individual schools about regular season travel needs, which now form the core of the business.
Then, a decade ago, Short’s made the strategic decision to focus more on corporate customers, ceding much of the college sports industry to Anthony Travel. Ryan Dohmen, president of Short’s charter airlines division, attributes Anthony Travel’s customer boom in the late 2010s and early 2010s to his company’s unilateral disengagement. Short finally returned to the intercollegiate fray about five years ago and, in the wake of the pandemic, made college sports his primary focus.
“We decided that the corporate side of the business was not where we wanted it to be,” Dohmen said.
Short’s currently holds around 70 travel management contracts with athletic departments but, unlike Anthony Travel, has declined to pursue fan travel or other types of college-related travel.
Last year, the company made waves when it took over Florida State’s sports travel account from Anthony Travel. Rosey Murton, director of purchasing at FSU, said amid the COVID-19 financial crisis, the school was motivated to find cost savings, especially on charter flights, which it did in moving his business.
Unlike Anthony Travel’s norm of physically embedding its employees in athletic departments, Short’s runs nearly all of its college accounts remotely, believing this allows the company to attract a better talent pool.
“One of our slogans is we were distanced before distance was cool,” Dohmen said.
In FSU’s case, however, Short’s agreed to keep an agent on site, at the school’s request.
Anthony Travel argues that, even with advances in technology, the constant travel contingencies of varsity teams are still best managed by having an agent down the hall among coaches and athletic directors. Anthony says that since the summer alone, a dozen of his schools have requested an additional on-site officer as part of their ongoing relationships.
For now, travel agencies are in DI customer acquisition mode, creating noticeable scrambles in SEC countries. Last year, Anthony Travel announced a deal to serve as the conference bureau’s official travel partner and last January won the tender for Vanderbilt Athletics, which was previously a client of Shorts. At the time, the Commodores gave Anthony Travel his sixth SEC program, alongside Arkansas, Auburn, Texas A&M, Mississippi State and Missouri. Six months later, however, Short’s moved Missouri away from Anthony Travel; Short’s also holds the contracts for Mississippi and South Carolina.
Florida and Georgia are currently managing their team travel internally. Tennessee uses World Travel, Kentucky uses a local agency, while LSU and Alabama both employ corporate travel management company, Christopherson.
In the Big Ten, Anthony Travel reigns supreme, servicing all athletic departments in the conference except Minnesota, a loyal Short customer. Anthony Travel is also signing deals with expected Big Ten 2024 members USC and UCLA, and rumored prospects Stanford and Oregon.
Anthony said Sportico wealth-building in college sports will likely guide his company’s future partnerships. Over time, the company may see fit to limit its contracts to certain types of college football powers.
“We want to be where it makes sense,” Anthony said. And where it makes sense, it could include more overseas destinations.
Anthony said Sportico that he has had serious talks with at least one other foreign city about hosting a first college football game, in addition to the one in Ireland. He declined to provide further details.